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Customer Service - A Lost Art?
Is customer service a lost art? Before you answer that question, take a moment and think about the last few times you have gone shopping or out to dinner. Okay, now that you have really thought about it, is your answer any different? Why is it that when we actually DO receive excellent customer service that it makes such an impression on us that we usually choose to go back? Why - because the occurrences are so few and far between!!! As a home business owner, it is imperative to my business that customer service is ALWAYS a top priority. Remember the saying: "If you don't take care of your customer, somebody else will". I'm sure you have read or heard it somewhere before.....and how true it is. Here are a few ways to improve customer service at your business: There is a fine line between suggesting products/services and pushing them down a customer's throat. If you are too pushy, your customer will probably walk away and take their business elsewhere. "And as ye would that men should do to you, do ye also to them likewise" In conclusion: Customer service may be THE most important aspect of your business plan. I know of many people who are willing to pay a little more for a product or service in order receive excellent customer care. Price, advertising, and location are all vital to a business---- but whatever you do, don't overlook the all-important "Good Customer Service". ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
MORE RESOURCES: How AI can enhance customer service The Keyword | Google Product and Technology News Opinion: If it's not dead already, customer service is certainly on life support • Asheville Watchdog Asheville Watchdog Frequently asked questions and customer service CSPI Newsroom Customer Service & Support Hillsborough County (.gov) HubSpot debuts new AI-powered marketing and customer service tools SiliconANGLE News T-Mobile Delivers Industry-Leading Customer, Service Revenue and Profitability Growth in Q1 2024, and Raises 2024 ... Yahoo Finance A Customer Service Adventure: Customer Service: It's Everybody's Business | Calendar City of Glendale, CA (.gov) T-Mobile implementing AI-powered tools for better customer service Android Headlines Poll workers emphasize election confidence, customer service • Indiana Capital Chronicle Indiana Capital Chronicle The Marriott Maze: Navigating Customer Service Over $11, When Does It Stop Being Worth It? View from the Wing Top AI Tools to Improve Your Customer Experience Spiceworks News and Insights The article discusses the use of chatbots in the self-storage industry, including how to implement the technology and ... Inside Self-Storage Oracle Leverages AI to Boost Sales Performance and Empower Service Agents Acceleration Economy Bank of Ireland to invest €34m in customer service improvements The Irish Times Rebuilding the IRS Improves Customer Service and Reduces the Tax Gap Center For American Progress The correct airline customer service numbers to help avoid scams - The Washington Post The Washington Post What Your Business Can Learn From Southwest Airlines Business.com Secrets of Great Customer Service News Channel Nebraska How did customer service get so bad? Financial Times Citizen First Customer Service City of Lynchburg Bank of Ireland announces €34m customer service investment SiliconRepublic.com Welcome to Riverside Public Utilities City of Riverside (.gov) Gov't offices giving better customer service? BVI News Online Andreas & Sons values customer service above all else WGN Radio - Chicago Customer Support GE Aerospace Social media customer service statistics to know in 2024 Sprout Social MTA opens spring customer service survey to hear from New Yorkers PIX11 New York News Contact SEA Customer Care portseattle.org AI is replacing customer service jobs across the globe The Washington Post Forbes Recognizes Regions Bank for Best Customer Service Regions Financial Corporation Best Customer Service 2024 Forbes Northern Kentucky airport recognized for customer service Spectrum News 1 L.L.Bean to lay off customer service workers, reduce call line hours Lewiston Sun Journal Customer Service Center - Recreation & Wellbeing University of California, Berkeley Is Consumer Services a Good Career Path? | Careers | U.S. News U.S. News & World Report Buccaneers Continue to Excel in Season Pass Member Customer Service Experience, Voted No. 1 for Sixth ... Buccaneers.com Will AI customer service kill the call centre? Tech Monitor Billing and Insurance WellSpan Health 2023 Tax Filing: IRS Improved Customer Service, but Could Further Improve Processing and Evaluate Expedited Hiring Government Accountability Office Excellent customer service in Austin, Texas, indicative of nationwide survey Transportation Security Administration What is the future of customer service in an automated world? Inside Retail Asia Porsche claims first place for customer service among premium car owners in J.D. Power Study Porsche Newsroom CFPB Issues Guidance to Halt Large Banks from Charging Illegal Junk Fees for Basic Customer Service Consumer Financial Protection Bureau DPW Wants to Know the Material of Your Water Service Line Baltimore City Department of Public Works Spectrum Mobile Ranked #1 in Customer Service by J.D. Power | Charter Charter Communications Klarna says its AI assistant does the work of 700 people after it laid off 700 people - Fast Company Chick-fil-A Ranks #1 for Customer Service—But Another Brand Is Nipping At Its Heels Eat This, Not That Above & Beyond — Individuals that provide outstanding customer service | AIN Aviation International News Utility Billing The City of Vancouver, WA U.S. Passports - Recreation & Wellbeing University of California, Berkeley Services | Polk County Waste and Recycling Polk County Government How does the Direct Express ® card work? U.S. Department of the Treasury (.gov) |
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