Customer Service Information |
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What Do They Want Anyway?
You want customers. I want customers. We all want customers. And traffic alone is not enough. We need "interested" customers. Customers ready to listen, ready to buy. So you may find yourself asking, what do they want anyway?.... and how can I get them to buy? Instead of concentrating on the "getting", why not try to "educate" them and sales will follow --- not once, but many times. Why is that? Credibility! If you are writing Articles, or publishing an Ezine, then you are an Internet Marketer with some measure of success. Your goal might be to help them understand that there are ways to make money without spending a fortune, and without plunging over cliffs with the "herd mentality" of the latest get-rich-quick idea: the biggest single reason for failure on the Internet. I have never filled a matrix with "spillover", and only once did I ever get my money back - and that was like Vegas - a tease to keep me in the game. But if you made $10,000 in three months, send me the proof and I'll join under you. You have had successes, BUT you have also had failures. Share these with your potential customers. Show them the speed bumps that you encountered, and how to slow down and re-examine the road ahead, or steer around them altogether. Teach them the need for a healthy dose of skepticism with ploys that try to get them to "buy now!" For example, digital eBooks that claim "?limited supply" --- how funny! Digital products are downloaded ad infinitum. But it must still work or we would not find ads still using that ploy. Now, dry your eyes - I have fallen for lines just as bad. Most people on the Internet fall into the habit of reselling products and services that they, themselves, have never used and maybe never will. So please, use the products or services you advertise. Your personal satisfaction will show in your promotions. Your buyers will be happy and you will build credibility. My good friend, Graham Hamer told me a story once, about a trip he made to visit a distant relative. He had the address, phone number, and a map of the general area (though not a street map). When he entered the town, either the map was old, or the roads had been updated, because he was soon hopelessly lost. Eventually he stopped at a gas station to ask directions. When this was no help, he continued in circles and stopped again by the side of the road near a guy who was cutting his grass. This fellow's directions seemed simple enough, but a while later he was still lost and now losing his patience. Then he phoned his relative. You guessed it --- he was at her house in minutes; never really being more than a mile off to begin with. The moral of his tale is this? If you want to know how to get somewhere, ask someone who's already there. © Esther Smith 2004 About The Author Esther Smith is editor of Partners-For-Profit Newsletter and copywriter for The Permanent Venture. Each publication of PFP addresses an important aspect of your struggles to perfect your Internet business. clendon@thepermanentventure.com?subject=subscribe A 5-Star Resource page has been designed on The Permanent Venture that lists award winning programs and software. There are no flavor-of-the-month selections - all are proven money-makers. http://thepermanentventure.com/resources.htm editor@thepermanentventure.com
MORE RESOURCES: No, GPT-4o isn't going to kill teaching or customer service Business Insider NTTA customer service, Tarrant County district clerk spar over mistaken charge The Dallas Morning News For 13th Consecutive Year, Wolters Kluwer Customer Service Wins NorthFace ScoreBoard Awards Morningstar How did customer service get so bad? Financial Times Senate passes bill improving air safety and service for travelers, a day before FAA law expires The Associated Press Cognigy Named a Leader in 2024 āConversational AI For Customer Serviceā Report The Bakersfield Californian What Consumers are Saying About AI and Customer Service Customer Think For 13th Consecutive Year, Wolters Kluwer Customer Service Wins NorthFace ScoreBoard Awards Business Wire CommBox Launches Connect Partner Programme, Offering Market-Leading Automation and AI Capabilities to ... Yahoo Finance When consumers would prefer a chatbot over a person The Ohio State University News Frequently asked questions and customer service CSPI Newsroom Top Banks Offering 24/7 Customer Service in 2024 Business Insider Customer Service & Support Hillsborough County (.gov) Senate Passes FAA Bill on Air Safety and Customer Service ā The Presidential Prayer Team The Presidential Prayer Team Playvox Brings New Integrated Workforce Management Solutions to Freshworks Customer Service Applications PR Newswire Verizon Down? Users Report Service Outage, Call Dropping | Ways To Troubleshoot And Customer Support Times Now Customer Service Rep Confronts Customer Committing Fraud With The Consequences Of Her Actions. ā 'It's okay to do ... Twisted Sifter How to contact Amazon UK Customer Service About Amazon.co.uk Citizen First Customer Service City of Lynchburg Lee Michaelsā Scott Berg: How to make unhappy customers happy Greater Baton Rouge Business Report Welcome to Riverside Public Utilities City of Riverside (.gov) Air India rolls out iPad app for on board customer service Live From A Lounge At some point, construction gave up on customer service ā but it's far from a lost cause New Civil Engineer Customer Assistance Programs DC Water Textron Aviation Unveils Expanded Global Parts Distribution Facility, Elevating Customer Service Yahoo Finance Genesys & ServiceNow join forces to revolutionise customer service ChannelLife Australia Senate passes bill improving air safety and service for travelers, a day before FAA law expires Chicago Tribune Contact SEA Customer Care portseattle.org Buccaneers Continue to Excel in Season Pass Member Customer Service Experience, Voted No. 1 for Sixth ... Buccaneers.com Ministry of Immigration aims to improve customer service following altercation at Western Border Breaking Belize News AI is replacing customer service jobs across the globe The Washington Post Customer Service Center - Recreation & Wellbeing University of California, Berkeley Delayed On Southwest? You Can Now Skip The Customer Service Line And Request A $75 Credit Online Forbes Social media customer service statistics to know in 2024 Sprout Social What Your Business Can Learn From Southwest Airlines Business.com Elefante Music and School for the Performing Arts Seeking Customer Service Representative - School Services TAPinto.net Best Customer Service 2024 Forbes CFPB Issues Guidance to Halt Large Banks from Charging Illegal Junk Fees for Basic Customer Service Consumer Financial Protection Bureau New report lays bare HMRC customer service failings Politics.co.uk Klarna says its AI assistant does the work of 700 people after it laid off 700 people - Fast Company Utility Billing The City of Vancouver, WA Top Customer Service Programs for Small Businesses Business News Daily |
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