Customer Service Information

Listening: The Foundation of Communication


Listening is the #1 communication skill for leadership, selling, customer service, and even romance! The problem is, most of us don't listen very well. We're not trained to listen and we don't even realize that listening is a skill. People have lost jobs, customers, employees, and relationships because of an inability to listen.  In this issue we'll examine ways to become a better listener.


MORE RESOURCES:























When consumers would prefer a chatbot over a person  The Ohio State University News










Customer Service & Support  Hillsborough County (.gov)


















Citizen First Customer Service  City of Lynchburg







Welcome to Riverside Public Utilities  City of Riverside (.gov)







Britons Spend 800 Years Waiting to Speak to HMRC  Business MattersBusiness Matters







Contact SEA Customer Care  portseattle.org

Customer Support  GE Aerospace












Customer Service Center - Recreation & Wellbeing  University of California, Berkeley












U.S. Passports - Recreation & Wellbeing  University of California, Berkeley

DPW Wants to Know the Material of Your Water Service Line  Baltimore City Department of Public Works


home | site map
© 2006